Work With Arken Instead

If you’re unhappy with your current software provider, why not take a look at what else is available?

Whether you’ve outgrown your existing software, need better tech support, or you’re simply exploring more cost effective options. Arken has something to suit you.

 

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We're Tried, Tested and Trusted

Arken.legal has been operating for over 30 years, we support over 6,000 users and our software helps produce 200,000 documents per year. To date, we’ve supported our clients in creating over 7 million legal documents.

Built by Lawyers, inspired by technology, Arken’s products offer the greatest levels of complexity on the market, reinforced by best-in-class legal precedents and commentary, with regular reviews by our Legal Advisory Board.

We heavily invest in not only ensuring our product is kept up-to-date with legal best practice, but in security too. We run regular penetration tests to offer robust data protection to our clients.

In Good Company

  • “Following a well-planned and successful implementation, we are delighted to see how the Arken software has enabled us to streamline our approach to Will drafting. We are now producing consistent Wills which use uniform clauses across all of our lawyers. The commentary document which complements the drafted Will is extremely helpful to our customers.”

  • “Using Arken’s wider product suite has helped us to reach more potential clients and capture client data, digitally and effectively. The ability to produce documents with consistent wording and a consistent look and feel has helped us deliver a more professional and efficient service to our clients.”

  • “Coles Miller’s Private Client department have used Arken’s Intelligent Documentation Creation suite since its inception and have found it a comprehensive drafting tool enabling us to create plain English documents in an efficient and cost effective manner. The Arken product is easy to pick up and has resulted in considerable time savings in creating Wills and Lasting Powers of Attorney. I would thoroughly recommend”

  • “We did a careful review of available solutions and chose Arken, as it has a very user-friendly and intuitive user experience, helped us with an improvement in our working practices, introduced time efficiencies and facilitated our ability to standardise our processes and mitigate our risks. The support team at Arken are excellent – very responsive and invested time to understand our needs. We had extensive support before and after going live. Arken is very easy to use, the templates are consistent and we have reliable support.” 

  • “I have been using Arken Will writing software for a number of years, and have found it excellent, and easy to use. The support from the office has been exceptional whenever I have needed it, with a quick response and great patience at times. I would certainly recommend the software and also the company without any hesitation.”

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Serious About Service

With our in-house support team, dedicated Customer Success Managers, and training sessions, we offer a level of customer service that goes far beyond typical software support.

Dedicated Customer Success Managers

Each client gets a dedicated Customer Success Manager as their go-to contact.

9-5 Support Team

Our support team are notoriously helpful and can be contacted by online chat, telephone and email.

Regular Training

We offer free user training every month and have over 50+ pre-recorded helpful training videos.

Industry Leading Products

Will Writing
Software

Arken Professional is an intuitive document drafting solution for Wills, LPAs, Expression of Wishes and more. It helps drive consistency, efficiency, and digitisation of your processes, allowing for very complex drafting. Built by solicitors, Arken Professional has been consistently enhanced over the last 30 years, meaning no more word templates, no more precedents to keep updated, no more charities to look up, just seamless drafting in a fraction of the time. Other products available for Will writing are Arken Anywhere, for drafting on-the-go, and Professional Wills Scotland for drafting Scottish documents.

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Trust
Software

Testamentary Trusts are drafted as part of the Will process through Arken’s Will Writing software, however, you can also use Arken Lifetime for preparing Inter Vivos (IV) Trusts. The tax implications of Trusts can be quite complex and ever-changing, so Trust Referencer provides you with regularly updated tax information for all IV and Testamentary Trusts. With downloadable , personalised reports for clients, Trustees or even for your records, you can ensure all tax implications are recorded at the time of drafting and understood by all parties.

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Online Wills
Software

Arken Online Wills offers your clients the chance to draft their own straightforward instructions online in their own time, 24 hours a day. You can set whether they finish and download that document, or send it to you, as their trusted advisor, to be checked or even printed and bound. You can brand the solution and set your own payment method too. Use seamlessly with the Intestacy Lead Generator, that can help generate leads for your business or link with Arken’s Digital Fact Find for capturing data on those more complex instructions that need your professional guidance.

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Digital Fact
Find

Arken Acquire is a digital fact find. Your client can use it to fill in their data and it will automatically populate Arken’s Will Writing software. With many different use cases, you can capture clients’ data, generate more leads and indeed cross-promote your Will writing services to clients from other internal departments like conveyancing or family law. Arken Acquire can sit on your website or you can send a link to your clients. It works on a tablet or phone, so it can even be used in reception areas for clients to complete immediately prior to the interview.

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Intestacy Lead Generator

The Arken Intestacy tool will show your potential clients in just one minute what would happen if they died without a Will. Used as a lead generation tool, it provides clients with an on-screen assessment of what would happen if they were to die ‘intestate’. Motivate the 55% of UK adults that don’t have a Will to put this critical document in place by showing the impact of dying without one. Integrate with Arken Online Wills and Arken Acquire to generate new clients, document creation, and ensure clients’ best interests are protected. *Applicable in England & Wales only.

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Arken
Vault

Arken Vault, powered by BePrepared, gives you an instant solution for handling your clients digital assets, while also saving you hundreds of hours per year on email, automating client referrals & making you stand out amongst other estate planners. Your digital asset vault lives on your clients phone and computer, securely storing documents not just from you – but all their advisors – making you the single touchpoint for their entire digital estate. Automatic notifications will keep your firm top-of-mind and make them feel valued and taken care of.

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Partnerships and
Integrations

Arken has an open API allowing it to link to other products and solutions to give you greater efficiency, risk management, and data visibility. Currently, integrations exist with Clio and Proclaim from a case management perspective – these are growing all the time so please ask about the one you use. We also integrate with Comentis to provide enhanced due diligence when assessing mental capacity. The assessment follows the criteria for checking testamentary capacity as laid out in the ruling of Banks V Goodfellow (1870) and checks for the 4 key areas of understanding.

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Pricing Tailored
To You

We have pricing plans to suit a range of budgets. Whether you own a small firm or large enterprise, we’re sure you’ll find the perfect solution to suit you.

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