What Our Clients Say

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Don't Just Take Our Word For It

We are delighted that some of our valued clients have taken the time to give their thoughts and experiences with Arken.   Please read below. 

"Arken is an absolutely fantastic tool. It is extremely easy to use and has helped our practices in Will drafting to a huge extent. I could not be without it now. I would recommend to any legal specialist looking to invest in Will writing software. Very cost effective too."

Sophie Yates

Director, Fodens Solicitors Limited

“We started using Arken to produce our Wills earlier this year. Following a well-planned and successful implementation, we are delighted to see how the Arken software has enabled us to streamline our approach to Will drafting. We are now producing consistent Wills which use uniform clauses across all of our lawyers. This is great for our brand. The commentary document which complements the drafted Will is extremely helpful to our customers. It allows them to understand the meaning of each clause more easily and has improved the overall quality of our service delivery.   

Our staff have found Will drafting in Arken very easy to use and enjoy the questionnaire format which guides them through the process from beginning to end. It is very reassuring to know that our lawyers are all following the same process, producing Wills with a good level of consistency and that all clauses used are up to date. Preparing ‘mirror’ Wills is now particularly easy using Arken, and the systems’ intelligence to amend third person singular pronouns (he, she, his, hers), has eradicated these type of typographical mistakes.

We have recently added Arken Acquire to our subscription and are looking forward to the further streamlining of our processes that this service can offer.”

Craig Webb

Head of Legal Operations, Brethertons LLP

“Arken Professional is the superior product in the market. We’ve used other solutions before, but nothing can compare to its quality, efficiency and flexibility.”

Hugh Storer

Director, Goodwills Legal Services Ltd

“We did a careful review of available solutions and chose Arken, as it has a very user-friendly and intuitive user experience, helped us with an improvement in our working practices, introduced time efficiencies and facilitated our ability to standardise our processes and mitigate our risks. The support team at Arken are excellent – very responsive and invested time to understand our needs. We had extensive support before and after going live. Arken is very easy to use, the templates are consistent and we have reliable support.”

Gemma Garen

Director of Quality and Compliance, Ellisons Solicitors

“We have found Arken to be a valuable tool for our private client team in terms of efficiency and consistency and we would highly recommend it to law firms looking for a professional solution.”

Matthew Field

SMR Solicitors, UK

"I have been using Arken Will writing software for a number of years, and have found it excellent, and easy to use. The support from the office has been exceptional whenever I have needed it, with a quick response and great patience at times. I would certainly recommend the software and also the company without any hesitation."

Eric Britt

Executive Consultant, Integrity Wills & Legal Services

"The whole team have found the Arken system very easy to use and it is very user friendly. The initial and ongoing support and training provided is excellent. Using the system saves a lot of time on data inputting, especially on the LPA drafting. It produces clear explanatory documents for all our Clients to understand. I would highly recommend the system."

Julie Doyle

Director / Practice Manager, PD Law Solicitors

“From the moment I made a career and commercial decision to move from Financial Services into Will Writing full time, the transition has been smooth, enjoyable and very interesting.  This has been achieved quite simply due to the support mechanism that Arken and its delightful and approachable team provide.  “Nothing” is too much trouble and they never make you feel like a nuisance, in fact, you come away from ALL calls feeling proud to be part of their organisation as a client.  In particular, like many have their own personal testimonials to share, I want to personally thank Jessica and Samantha, they have been nothing short of superb! 

"My business, my future, my clients and my family have all benefited from me making this career change and having it supported almost daily when we initially started by being able to speak to two such lovely people, use a seamless piece of software, aide clients with many other aspects of legal services as well as Will Writing and what’s more, Arken has given me the spring in my step I’d lost as a consequence, like so many, of last year’s events… I mean this wholeheartedly: thank you Arken and all concerned."

Darren Smith

Owner / Senior Will Writer, Wills For Life

“Arken Professional has significantly improved the speed in which I’m able to produce Wills and associated documents, but without compromising on quality. Saving time re-keying data and ensuring consistency across documents has allowed me to focus on other important areas such as client retention and new business.”

Trevor Rose

Partner, Crossley Group, Chartered Accountants