Help and advice during COVID-19

With a 75% increase in demand for Wills and remote working being a challenge, offers a range of products, services and advice to help you through this period. See how we can help below with key document information, digital cloud-based products, special offers and relevant webinars for COVID-19

Contact us for more information

Special offers

During June, July and August 2020, you can sign up for a rolling monthly subscription instead of making a 12 month commitment. 

We are removing any setup fees for our products. 

We are discounting our Online Will Service by 50% of the monthly subscription to help during this time. 

Talk to us also about Trust Referencer for your team while remote working.


Useful documents during COVID-19

General Powers of Attorney

A General Power of Attorney is particularly useful in the current climate where Lasting Powers of Attorney registrations can potentially take several weeks. If a client has not authorised a person to act on their behalf and they become incapacitated – due to COVID-19 or otherwise – there may be significant difficulty in managing their affairs for them without first getting a court order. Indeed, a spouse may not even be able to operate a joint bank account to access mortgage payments if they are not authorised by the joint signatory to act on their behalf in case of incapacitation.  We have put together a fact sheet with more useful information. 

We ran a webinar looking at GPAs, outlining why clients should consider a GPA in tandem with an LPA when they make their Will and demonstrated how quick and easy it is to create one in Arken Professional.

Advance Decisions

Advance Decisions specify your clients' wishes directly to a medical professional. You can access a fact sheet with more information or watch our webinar on how to draft an Advance Decision for your clients, including the different types available and why it is so important for clients to make these binding instructions directly to their medical professionals.


Business Continuity during COVID-19

Please watch our first in a series of webinars to help you continue and grow your business during COVID-19. 

This webinar goes through ways in which you can help your clients during this time without the need to visit them, how you can communicate this to them sensitively and also how you can use technology to help in taking instructions remotely.

It will cover the range of recommended documents, how to market to clients sensitively, who may be the most in need of documents at this time, remote working options, security, online Wills and tools to support in the short term.

Upcoming Arken Webinars

A range of free-to-access webinars for supporting you through COVID-19

  • Online Wills demonstration - Thursday 9th April, 10-11am
  • Online Wills - Why Offer them to Clients (and Why Particularly during COVID-19) - Wednesday 15th April, 10-11am
  • Marketing through the COVID-19 Outbreak - Tuesday 21st April, 10-11am
  • Business Continuity during COVID-19 (part 2) - Thursday 23rd April, 10am-11am
  • Trust Referencer: A Guide to Trust Taxation Available Anywhere, Anytime - Wednesday 29th April, 10-11am

Arken cloud-based solutions

Arken Professional

Cloud-based professional advisor drafting tool for Wills, LPAs, GPAs, Advance Decisions, as well as Expression of Wishes and Severance of Joint Tenancy.

Faster drafting to meet increased demand, peer review and cross company document sharing, allows different types of users for utilising all staff.

Arken Acquire

Quickly and remotely capture data from your client that can easily be imported into Arken Professional for fast drafting of their documents. 

Also use in conjunction with the Online Will Service to capture details for more complex Will instructions or for lead generation

Arken Online Will Service

Clients are currently looking for a quick and easy solution for putting their affairs in order.’s Online Will Service answers this with either a comprehensive self service Will, or an option to have it checked by you – their trusted advisor. 

Trust Referencer

Online reference tool that shows all the tax implications of Testamentary and Inter Vivos Trusts.

Ideal reference that staff can access outside of the office.  Personalised client reports can be downloaded.

Arken Anywhere

If you have remote instruction takers that you don't wish to see the document being drafted, they can use Arken Anywhere to input instructions which can easily be synchronised back to the main drafter for completion. 

If you would like a demonstration of our solutions, please book here

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