This policy provides detailed information about how and when we use cookies.

What is a cookie?

A cookie is a small file stored on your device or on your browser when you visit our site.  Cookies allow us to see patterns in customer behaviour, and also allow us to improve our site.

What cookies are used

Below is the list outlining the cookies we use and the purpose for which we use them. 

Cookie name	Purpose	Duration
ASP.NET_SessionId	Unique identifier for session, identifies a user’s session.	Session
_ga _gid	Used to distinguish users to calculate visitor, session and campaign data.	24 months
_gat	Used to throttle request rates.	1 minute
__cfduid	Improves page load times.	12 months
Ajs_anonymous_id	Used to maintain an anonymised user session by the server	12 months
Ajs_group_id Ajs_user_id	Used to track users on our site and help us improve our website and market more effectively.	12 months
_hp2_id	Analyse how visitors are using our website.	24 months
__RequestVerificationToken	Anti-forgery token that ensures when you send us a form we get it.	Session
Amplitude_idarken.legal	Analyse how visitors are using our website.	10 years
UMB_UPDCHK	Stores non-identifiable config info	24 months
SERVRID	Stores the server ID that a user’s session is located on.	Session
_help_center_session _zendesk_session _zendesk_shared_session	Used to provide our support services.	Session
_gac_UA	Used to track the effectiveness of our Google AdWords campaigns.	90 days
AWSALB	Used to ensure that your requests can be received by the correct server.	Session
OptimizelyEndUserId Trwv.id	Analyses audience and site performance to improve site design and content.	10 years

 

Why cookies are used

We use cookies to track your usage across arken.legal.  We use this information to improve both our service to you and marketing to customers.

By continuing to browse the site, you are agreeing to our use of cookies.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site more relevant to you.

If you provide us with your contact details through the website we will record these along with your website usage and may contact you if we consider our services would be of use to you.

What to do if you do not want cookies to be set or want them to be removed

If you do not want us to use cookies when you visit arken.legal, you should refer to your web browser’s help section.  More information is also available on the Interactive Advertising Bureau’s site, All About Cookies.