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Monan Gozzet LLP

The Challenges

1. Reducing risk & driving consistency 

"As my department grows, I like to know we are creating very little room for human error. Using Word as the master precedent document means that it’s easier to make mistakes. Arken Professional has precedents built in that are reviewed by a Legal Advisory Board. It also doesn’t let you print a Will unless you have all the areas completed. Knowing the system flags any incomplete areas brings real peace of mind.  "
Stephen Samson, Head of Private Client

With Arken Professional, Stephen and his team ensure they use consistently worded precedents that are automatically added to documents when certain options are selected. Mandatory fields, the questionnaire style format and dual screen helps to guide junior drafters through and enables them to check their work as they go along. They can also enjoy peace of mind knowing that the precedents are reviewed by Arken’s Legal Advisory Board.  

2. Making processes more efficient and reducing re-keying 

"The more we can reduce cost of production the better. Reducing re-keying and being able to mirror documents speeds up the drafting process."

Arken Professional means Stephen’s team can reduce the administrative overhead for a large part of the process, which means they can get documents to the clients more quickly and efficiently. 

"It also makes sure the team asks the client the right questions in the first place, as you need the right information in order to complete the questionnaire in Arken Professional."

3. Maximising Profitability 

Arken Professional helps organisations maximise the profitability of Wills by enabling firms to create multiple documents in the time it takes to make one when using traditional methods.  

"It barely takes any more time to create more documents, than the time you spend doing one Will."

The value to the client comes from the advice not how long fee earners spend on drafting, and being able to turn documents around faster for clients will help keep them engaged in the process.  

Monan Gozzet’s Favourite Features of Arken Professional

  • How it mirrors documents – you can carry over the spouses details to another document with just a few clicks.  
  • The % shares calculator – which helps you to divide a client’s inheritance between beneficiaries with ease. 
  • Customisations – you can add your own brand (and clauses) to the documents you create.  
  • The commentary – automate the creation of commentary for your clients.  
  • Access and review documents generated by others. 

"The whole team have found the Arken system very easy to use and it is very user friendly. The initial and ongoing support and training provided is excellent. Using the system saves a lot of time on data inputting, especially on the LPA drafting. It produces clear explanatory documents for all our Clients to understand. I would highly recommend the system."
Julie Doyle
Director / Practice Manger, PD Law Solicitors
"Following a well-planned and successful implementation, we are delighted to see how the Arken software has enabled us to streamline our approach to Will drafting. We are now producing consistent Wills which use uniform clauses across all of our lawyers. The commentary document which complements the drafted Will is extremely helpful to our customers."
Craig Webb
Head of Legal Operations, Brethertons LLP
"Arken is an absolutely fantastic tool. It is extremely easy to use and has helped our practices in Will drafting to a huge extent. I could not be without it now. I would recommend to any legal specialist looking to invest in Will writing software. Very cost effective too."
Sophie Yates
Director, Fodens Solicitors Limited