Can I see my document as I draft it?
Yes. Arken Professional allows you to view your document as you draft, helping you sense check the document and identify any issues as you work.
How does Arken Professional help me draft more efficiently?
Arken Professional uses an intelligent questionnaire that only asks for relevant information and highlights missing answers. The drafting view allows you to see the document as you work, helping you draft and sense check more efficiently.
Can I add my own clauses to Arken Professional?
Yes. You can add your own additional clauses to your clause library and use them alongside Arken's maintained clauses. You can also use controlled editing where appropriate.
Can Arken Professional handle complex Wills?
Yes. Arken Professional is designed for complex estate planning as well as more straightforward matters, with multiple levels of distribution, multi part Wills, inheritance tax implications, extensive gifting options and support for Testamentary Trusts.
What documents can I create with Arken Professional?
Arken Professional supports the creation of a wide range of estate planning documents, including Wills, LPAs, Testamentary Trusts, Severances of Joint Tenancy, Expressions of Wishes and other estate planning documents.
How does Arken help reduce the risk of drafting errors?
Arken Professional uses a structured, questionnaire-style drafting process with mandatory fields and relevant questions. It also highlights missing information and allows you to see your document as you draft, helping you sense check your work as you go.
Is Arken suitable for solicitors and professional Will writers?
Yes. Arken is designed for professional estate planning practitioners, including private client solicitors, Will writers and other professional drafters like accountants and financial advisors.
Can I import existing client information into Arken?
Arken has the functionality to import your clients either individually or as a bulk upload. Integrations also exist where you can link your case management solutions. Please ask the team for more information.
How comprehensive is the functionality within the Will Writing software?
Arken.legal was built by lawyers and has the most comprehensive functionality available on the market today. Users can complete Testamentary Trusts, there are 6 levels of distribution and extensive levels of gifting. Inter Vivos Trusts can be added as a bolt on to your Will Writing software subscription.
Users can create: Wills, Lasting Powers of Attorney (LPAs), Severance of Joint Tenancy (SJTs), Expression of Wishes (EWs), Expression of Wishes to Guardians (EWGs), Advance Decisions (Ads) and General Powers of Attorney (GPAs).
How often is Arken’s software updated?
Arken.legal’s software is updated in line with the latest legislation, which is managed by our Legal Advisory Board and internal Legal team. Software updates and functionality enhancements are implemented outside of office hours on a regular basis.
Do you offer Will Writing software for Scotland?
Yes. This is a separate product. Contact our sales team to learn more.
How many users can I have in Arken Professional?
Clients can have an unlimited number of users; charges are based on the number of documents produced per month. There is no additional charge for additional users to enable you to get all the necessary staff involved to speed up the process.
What training is available?
All users will receive comprehensive training and support. There are monthly new user training sessions, which are run live, as well as regular complex case conundrum sessions which take clients through different scenarios for Will drafting. Advanced training is also available upon request.
What support is available?
Arken provides support through its internal support team, who can be contacted via telephone, email or online chat. 9-5, Monday to Friday. There are also many product tours and helpful resources available 24/7 and training courses that can be booked via the website.
You can read more about our support services here.
Where is my data stored?
Data is stored on Amazon’s Web Servers, one of the leading Cloud service providers on the market for data security, management, and monitoring.
Can I change the template or clauses and develop my own?
You can create extra paragraphs and save these in the system to put into documents. You can also edit any document using the controlled editing function.