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We're here to help you get
more from Arken

At Arken, support doesn’t stop once you’re up and running. Whether you’re getting started, looking for a faster way to do something, or want to make more of the features available to you, our team is here to help.

Have a question? Need some help? Just ask.

Talk to our team

From onboarding and training to day-to-day questions and technical support, we’re here to make sure you feel confident using Arken and get the most from the software.

Phone Us
Speak directly to a member of our support team.
(9am - 5pm, Mon - Fri)
Email us
Send us your question and we’ll get back to you.
Online Chat
Get quick help via the online chat
(bottom right corner)
Monday–Friday, 9am–5pm

Remote support

Sometimes to assist you, we’ll need to access your screen remotely. Don’t worry, we only do this with your permission!

If you are asked to do this by a member of the Arken Support team, please enter your ID in the box.

Keep learning with Arken

Monthly New User Training

Our monthly New User Training sessions give you a practical introduction to Arken and the key features that can help you work more efficiently. They’re a great way to get started, refresh your knowledge or make sure your team is getting the most from Arken. Get in touch to book your place on our next session.

Meeting