The People Who Make It Happen

Meet the passionate team behind Arken’s award-winning software.

Where Digital Innovation & Legal Expertise Unite

From our wise legal experts and friendly Customer Success Managers to our visionary Product Developers and expert Support Team, it’s thanks to our wonderful team that Arken has become the estate planning software provider to 6,000+ global users.

Leadership Team

Football Coach and CEO at Arken, Dave has over 25 years’ experience in the technology industry. He drives the team to be passionate, pioneering and purposeful in everything we do.

Dave Newick

CEO

Pippa enjoys long walks and hiking in scenic parts of the country. She leads the commercial team and ensures everyone puts the client at the centre of everything we do.

Pippa Shepherd

Head of Customer Engagement

Wes loves to fly model planes in his spare time. He has been working in the legal technology space for almost 30 years. His focus is on developing robust, quality solutions that delight our clients.

Wes Smith

Technical Manager

An avid traveller, Sam read law at Cambridge and qualified as a barrister and solicitor in New Zealand, she is passionate about how legal tech can benefit estate planning practitioners.

Sam Warner

Head of Product

Customer Engagement Team

Stacey is our resident fashionista. She loves working with clients to find technology solutions that truly benefit their business and helps them achieve their objectives.

Stacey Moss

Customer Success Manager

Rob loves the cinema and all things film, he is part of the first line support team and helps our clients fix IT issues and find their way around our systems.

Rob Wheeler

Customer Support Executive

Lee is a budding musician and talented guitarist. He knows almost everything about Arken's software and helps our clients with small bug fixes and navigating the software.

Lee Erlank

Customer Support Executive

Becky loves to travel to warmer climates, especially somewhere with a beach. She likes to work closely with potential clients to help them explore how technology can support them.

Becky Lynn

Customer Engagement Consultant

Jess loves relaxing walks with her Corgi, Pedro. After Pedro's walkies, she enjoys helping her clients make their technology strategies a success. She delivers monthly training sessions for our users too.

Jess Firbank

Customer Success Manager

Cormac loves to Ski. When not in the snow, he builds relationships with legal, financial and tech partners for professional integrations.

Cormac Dunne

Strategic Relationships Manager

Anne Marie loves Rugby and watching her kids play sports. She has over 20 years' experience in customer service and loves helping clients get the most out of their technology, helping mould it to each clients individual needs.

Anne Marie Whyte

Customer Success Manager

Pippa enjoys long walks and hiking in scenic parts of the country. She leads the commercial team and ensures everyone puts the client at the centre of everything we do.

Pippa Shepherd

Head of Customer Engagement

Product and Legal Team

Ed loves computer games and works with clients to learn how we can improve our products. He supports the dev team in implementing improvements and provides technical support for clients.

Ed Notcutt

Product Manager

In-between work and his kids, Paul likes to hit the gym. He also improves our products user experience and capabilities and supports clients with technical support.

Paul Richardson

Product Manager

A keen runner, Harriet is also a full member of STEP. She has been awarded a STEP Worldwide Excellence Award and in 2021 was named as one of Eprivateclient’s Top 35 under 35.

Harriet Betteridge

Senior Solicitor

An avid traveller, Sam read law at Cambridge and qualified as a barrister and solicitor in New Zealand, she is passionate about how legal tech can benefit estate planning practitioners.

Sam Warner

Head of Product

Legal Advisory Board

A Fellow of the Chartered Institute of Bankers (Trustee Diploma in 1964), David is also a Fellow of the Society of Will Writers, a member and former Chairman of STEP Sussex Branch.

David Barnes

Ex Chairman of STEP

Sam read law at Cambridge and qualified as a barrister and solicitor in New Zealand, she is passionate about how legal tech can benefit estate planning practitioners.

Sam Warner

Head of Product

Harriet is a full member of STEP. She has been awarded a STEP Worldwide Excellence Award and in 2021 was named as one of Eprivateclient’s Top 35 under 35.

Harriet Betteridge

Senior Solicitor

Ian is a Director and Head of Wills & Estates at Thursfields Solicitors and a Member (and former Chair) of the Law Society of England & Wales’ Wills and Equity Committee

Ian Bond

Head of Wills & Estates at Thursfields Solicitors

Christopher is a practicing solicitor and STEP member. He has been helping us with our Will and Trust software since 2016.

Chris Brewer

Retired Senior Partner

Development Team

Our Dev Team are the Rock Stars of Arken. They're innovative, hard-working and will eat anything left in the fridge.

Development Team

Recruitment Team

Cat loves to travel and has worked in four different countries! Her focus is on finding and hiring the right people for the Arken team and giving people the opportunity to do some of the best work of their career.

Catherine Larsen

Head of Talent

Barken Team

Archie is our very own office Tigger, always bouncing to try and reach for cuddles and to play.

Archie

Pawffice Manager

Peanut is the diva of the office and can be seen trotting from one team member to the next, asking for treats.

Peanut

Head of Puplic Relations

Zeus is the baby of the office. He distracts the team with his cuteness and likes to perform his repertoire of tricks to get a constant flow of biscuits!

Zeus

Junior Pawject Manager

Bruce loves a good scratch behind the ears and makes certain nobody misses the postwoman.

Bruce

Head of Security a.k.a The Doorbell

Arthur ensures everyone in the office sticks to their diets by stealing half of their sandwiches.

Arthur

Chief Barketing Officer

Think You’d Fit in With our Team? See What it’s Like to Work at Arken.

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