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FAQs
Questions about Arken
I'm not in England or Wales. Does Arken work in my country?
Arken currently creates documents for England and Wales. We do have solutions for other territories like Scotland and Australia. We are working on launching Arken for other jurisdictions. Please get in touch if you require a product for a particular jurisdiction.
Who created your clauses?
Experienced private client solicitors developed our clauses with input from leading academics and other practitioners. They have been reviewed and refined over 25 years, considering our user feedback. The clauses are regularly updated to take into account law changes and best practice development.
I have my own clauses - why should I use yours?
Our in house Solicitors created and maintain our clauses. Having a maintained and well-written set of clauses reduces the risk of mistakes and saves you time. You can add your own additional clauses to your own clause library and use them as you see fit.
Do I have to create my own templates and questions?
No to both. Arken Professional has all the questions you need, and the intelligent questionnaire will only ever ask for relevant information to create the document. It even tells you when answers are missing. However, you can apply your brand to document
I'm not technical: is Will writing software easy to use?
Arken Professional has been created by solicitors, for solicitors. It has mandatory fields and a questionnaire style layout, you can also see your document as you draft, helping you sense check as you go. If you can browse a website and enter information online, you'll be able to use Arken. It's incredibly easy to use.
What do I need to get started? Can I use Arken on my current computer?
Arken Professional is compatible with Windows and Mac computers and has been designed to work with Google Chrome, Firefox, Safari, and Edge (latest version).
Arken Acquire is compatible with Windows and Mac computers and will work with Google Chrome, Firefox, Safari, and Edge (latest version).
Arken Online Wills: Compatible with a Windows or Mac computer, mobile / tablet - iOS 10.0 (or newer), Android 6.0 (or newer). Google Chrome, Firefox, Safari, Edge (latest version).
