+44 (0) 1732 867792 Contact Us

How can we help?

Find answers to common questions about Arken, our solutions, pricing and support.
Search

FAQs

Arken Connect
Can I use Arken alongside my existing practice management system?
Yes. Arken can integrate with certain practice management systems, helping connect your existing workflow with your estate planning and drafting processes. There is also the ability to connect directly with Arken Professional through an open API.
Pricing
Can I switch plans if my document volumes change?
Yes. Arken offers flexibility to adjust your plan as your document volumes change. Speak to your Customer Success Manager to discuss your requirements.
Arken Professional
How does Arken help reduce the risk of drafting errors?
Arken Professional uses a structured, questionnaire-style drafting process with mandatory fields and relevant questions. It also highlights missing information and allows you to see your document as you draft, helping you sense check your work as you go.
Arken Professional
Is Arken suitable for solicitors and professional Will writers?
Yes. Arken is designed for professional estate planning practitioners, including private client solicitors, Will writers and other professional drafters like accountants and financial advisors.
Solutions
Can I customise documents with my firm's branding?
Yes. Arken Professional allows you to apply your firm's branding to documents, helping you maintain a consistent client-facing experience. Other client facing tools are available where you have further branding opportunities.
Arken Connect
Can Arken integrate with my existing systems?
Arken can connect with other systems and solutions to help reduce duplicate data entry and create a more connected workflow. Available integrations include practice management systems and other specialist estate planning solutions. There is also an opportunity to link in your systems using our open API. Please contact the team for more information.
Pricing
Can multiple people in my firm use Arken?
Yes. Arken allows unlimited users, with pricing based on the number of documents produced rather than the number of users. This means you can involve the whole team without paying an additional fee for each user.
Pricing
Can I try Arken before I subscribe?
Yes, there is a free 7 day trial available where you have full access to Arken Professional. You can do 6 documents within the trial. The documents will be marked as specimen and will be available to you once you subscribe.
Arken Professional
Can I change the template or clauses and develop my own?
You can create extra paragraphs and save these in the system to put into documents. You can also edit any document using the controlled editing function.
Arken Professional
Where is my data stored?
Data is stored on Amazon’s Web Servers, one of the leading Cloud service providers on the market for data security, management, and monitoring.