Arken Professional
What training is available?
All users will receive comprehensive training and support. There are monthly new user training sessions, which are run live, as well as regular complex case conundrum sessions which take clients through different scenarios for Will drafting. Advanced training is also available upon request.
Arken Professional
How often is Arken’s software updated?
Arken.legal’s software is updated in line with the latest legislation, which is managed by our Legal Advisory Board and internal Legal team. Software updates and functionality enhancements are implemented outside of office hours on a regular basis.
Pricing
How does the pricing work?
Arken’s Will Writing software is available for a monthly fee and is charged for based on the number of documents you would like to produce per month. Please see our pricing page to learn more.
Arken Professional
How comprehensive is the functionality within the Will Writing software?
Arken.legal was built by lawyers and has the most comprehensive functionality available on the market today. Users can complete Testamentary Trusts, there are 6 levels of distribution and extensive levels of gifting. Inter Vivos Trusts can be added as a bolt on to your Will Writing software subscription.
Users can create: Wills, Lasting Powers of Attorney (LPAs), Severance of Joint Tenancy (SJTs), Expression of Wishes (EWs), Expression of Wishes to Guardians (EWGs), Advance Decisions (Ads) and General Powers of Attorney (GPAs).
Arken Professional
Do you offer Will Writing software for Scotland?
Yes. This is a separate product. Contact our sales team to learn more.
Pricing
Can I roll-over any unused document allowances each month?
The number of documents that can be produced each month is dictated by the plan chosen and document allowances cannot be rolled over. However, there is flexibility and users can easily adjust their plan by speaking with their Customer Success Manager as volumes change.
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I'm not in England or Wales. Does Arken work in my country?
Arken currently creates documents for England and Wales. We do have solutions for other territories like Scotland and Australia. We are working on launching Arken for other jurisdictions. Please
get in touch if you require a product for a particular jurisdiction.
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Who created your clauses?
Experienced private client solicitors developed our clauses with input from leading academics and other practitioners. They have been reviewed and refined over 25 years, considering our user feedback. The clauses are regularly updated to take into account law changes and best practice development.
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I have my own clauses - why should I use yours?
Our in house Solicitors created and maintain our clauses. Having a maintained and well-written set of clauses reduces the risk of mistakes and saves you time. You can add your own additional clauses to your own clause library and use them as you see fit.
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Do I have to create my own templates and questions?
No to both. Arken Professional has all the questions you need, and the intelligent questionnaire will only ever ask for relevant information to create the document. It even tells you when answers are missing. However, you can apply your brand to document
