What training is provided?
All users will receive comprehensive training and support. There are monthly new user training sessions, which are run live, as well as regular case conundrum sessions which take clients through different scenarios for Will drafting. Visit our training page to find out more.
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I'm not technical: is Will writing software easy to use?
Arken Professional has been created by solicitors, for solicitors. It has mandatory fields and a questionnaire style layout, you can also see your document as you draft, helping you sense check as you go. If you can browse a website and enter information online, you'll be able to use Arken. It's incredibly easy to use.
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Does the system support peer reviews?
Every user can see an audit history of the documents produced, helping to streamline and digitally manage the peer review processes.
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Does the software include Testamentary Trusts?
Yes, Trust drafting is an integral part of the software and can be drafted in no time at all.
Solutions
How long does it take to set up and use Will writing software?
Just a minute or two. Once you register, you're ready to create documents by providing your business details. That's it. No lengthy set-up process; just sign up and get started.
Solutions
How do I know if people have used my Intestacy tool?
It will depend on which method of contact you employ within the tool, you can go into the back office of the Intestacy tool and download an excel spreadsheet of those filling in the inbuilt contact details form. This can also link to your Online Wills solution and digital fact find so information can be captured through these tools too.
Solutions
What Trusts are included in Trust Referencer – the Trust Tax Directory tool?
Tax information and reports on all Testamentary and Lifetime Trust are available through the software.
FAQs
Can I edit the clauses used in the Will Writing software?
Yes. Clauses can be manually edited on any documents or new news added into the clause library for regular use if required.
FAQs
How do you go to market with Online Wills?
We recommend adding a new page to your website, where you can add a link to your Online Wills. This way you can add copy to the page to provide context and use your new web page URL as your call-to-action link in marketing campaigns. The Online Wills solution can be promoted in emails, via social media posts, via media partners or as part of pay per click campaign. The possibilities are there and if you take Arken Online Wills, we will provide you with a top tips marketing guide too.
FAQs
What information is gathered?
The client data capture tool gathers all the clients' personal details, dependants, assets and liabilities, property ownership (home and abroad), business interests and even if they have pets. It also asks for key people's information, who may have been mentioned in the Will or other documents.
