The People Who Make It Happen
Meet the passionate team behind Arken’s award-winning software.
Where Digital Innovation & Legal Expertise Unite
From our wise legal experts and friendly Customer Success Managers to our visionary Product Developers and expert Support Team, it’s thanks to our wonderful team that Arken has become the estate planning software provider to 7,000+ global users.
- Leadership Team
- Customer Engagement Team
- Product and Legal Team
- Legal Advisory Board
- Development Team
- Barken Team
Leadership Team
Pippa enjoys long walks and hiking in scenic parts of the country. She leads the commercial team and ensures everyone puts the client at the centre of everything we do.
Pippa Shepherd
Head of Customer Engagement
Football Coach and CEO at Arken, Dave has over 25 years’ experience in the technology industry. He drives the team to be passionate, pioneering and purposeful in everything we do.
Dave Newick
CEO
Wes loves to fly model planes in his spare time. He has been working in the legal technology space for almost 30 years. His focus is on developing robust, quality solutions that delight our clients.
Wes Smith
Technical Manager
Customer Engagement Team
Josh is passionate about helping clients succeed and brings vibrant energy to the team. A lover of good food, travel, and the sea, he’s inspired by the wisdom of Warren Buffett and stays productive with coffee and To-Do lists.
Josh Byerley
Customer Success Manager
Becky loves to travel to warmer climates, especially somewhere with a beach. She likes to work closely with potential clients to help them explore how technology can support them.
Becky Lynn
Head of Growth
Pippa enjoys long walks and hiking in scenic parts of the country. She leads the commercial team and ensures everyone puts the client at the centre of everything we do.
Pippa Shepherd
Head of Customer Engagement
Jess loves relaxing walks with her Corgi, Pedro. After Pedro's walkies, she enjoys helping her clients make their technology strategies a success. She delivers monthly training sessions for our users too.
Jess Steinschaden
Head of Customer Delivery
Will is a passionate chess player with an unwavering dedication to both the game and sharing his knowledge with others. His technical expertise and desire to assist others make him an invaluable asset in providing excellent support to our customers.
William Walshe
Customer Support Executive
Rob loves the cinema and all things film, he is part of the first line support team and helps our clients fix IT issues and find their way around our systems.
Rob Wheeler
Business Intelligence and Customer Support Analyst
Product and Legal Team
Ed loves computer games and works with clients to learn how we can improve our products. He supports the dev team in implementing improvements and provides technical support for clients.
Ed Notcutt
Product Manager
In-between work and his kids, Paul likes to hit the gym. He also improves our products user experience and capabilities and supports clients with technical support.
Paul Richardson
Product Manager
Legal Advisory Board
A Fellow of the Chartered Institute of Bankers (Trustee Diploma in 1964), David is also a Fellow of the Society of Will Writers, a member and former Chairman of STEP Sussex Branch.
David Barnes
Ex Chairman of STEP
Ian is a Director and Head of Wills & Estates at Thursfields Solicitors and a Member (and former Chair) of the Law Society of England & Wales’ Wills and Equity Committee
Ian Bond
Head of Wills & Estates at Thursfields Solicitors
Christopher is a practicing solicitor and STEP member. He has been helping us with our Will and Trust software since 2016.
Chris Brewer
Retired Senior Partner
Development Team
Our Dev Team are the Rock Stars of Arken. They're innovative, hard-working and will eat anything left in the fridge.
Development Team
Barken Team
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Arkie
Arken's Chatdog
Ozzy's cheeky personality and endless energy, keeps everyone entertained. Whether he's barking at unsuspecting passersby or turning everyday items into his personal toys, there's never a dull moment when Ozzy's around.
Ozzy
Chief Barketing Officer
Archie is our very own office Tigger, always bouncing to try and reach for cuddles and to play.
Archie
Pawffice Manager
Peanut is the diva of the office and can be seen trotting from one team member to the next, asking for treats.
Peanut
Head of Puplic Relations
Zeus' calm and friendly presence brings a sense of peace to the office! He is Arthur's side kick and together they love making the rounds, charming everyone in sight in their search for treats.
Zeus
Junior Pawject Manager
Bruce loves a good scratch behind the ears and makes certain nobody misses the postwoman.
Bruce
Head of Security a.k.a The Doorbell