The Challenges
1. Reducing risk & driving consistency
February 20, 2024
Read how this medium sized solicitor firm use Arken to reduce risk, drive consistency, reduce re-keying and maximise profitability.
1. Reducing risk & driving consistency
With Arken Professional, the Head of Private Client and his team ensure they use consistently worded precedents that are automatically added to documents when certain options are selected. Mandatory fields, the questionnaire style format and dual screen helps to guide junior drafters through and enables them to check their work as they go along. They can also enjoy peace of mind knowing that the precedents are reviewed by Arken’s Legal Advisory Board.
2. Making processes more efficient and reducing re-keying
“The more we can reduce cost of production the better. Reducing re-keying and being able to mirror documents speeds up the drafting process.”
Arken Professional means the team can reduce the administrative overhead for a large part of the process, which means they can get documents to the clients more quickly and efficiently.
“It also makes sure the team asks the client the right questions in the first place, as you need the right information in order to complete the questionnaire in Arken Professional.”
3. Maximising Profitability
Arken Professional helps organisations maximise the profitability of Wills by enabling firms to create multiple documents in the time it takes to make one when using traditional methods.
“It barely takes any more time to create more documents, than the time you spend doing one Will.”
The value to the client comes from the advice not how long fee earners spend on drafting, and being able to turn documents around faster for clients will help keep them engaged in the process.