Got a question? See if we’ve answered it below and if not, get in touch! We love helping businesses understand the benefits of Arken.

Just a minute or two. Once you register, you're ready to create documents by providing your business details. That's it. No lengthy set-up process; just sign up and get started.

Arken Professional is compatible with Windows and Mac computers and has been designed to work with Google Chrome, Firefox, Safari, and Edge (latest version). Arken Acquire is compatible with Windows and Mac computers and will work with Google Chrome, Firefox, Safari, and Edge (latest version). Arken Anywhere: Windows 7 (or newer). Arken Online Wills: Compatible with a Windows or Mac computer, mobile / tablet - iOS 10.0 (or newer), Android 6.0 (or newer). Google Chrome, Firefox, Safari, Edge (latest version).

Arken Professional has been created by solicitors, for solicitors. It has mandatory fields and a questionnaire style layout, you can also see your document as you draft, helping you sense check as you go. If you can browse a website and enter information online, you'll be able to use Arken. It's incredibly easy to use.

No to both. Arken Professional has all the questions you need, and the intelligent questionnaire will only ever ask for relevant information to create the document. It even tells you when answers are missing. However, you can apply your brand to document

Our in house Solicitors created and maintain our clauses. Having a maintained and well-written set of clauses reduces the risk of mistakes and saves you time. You can add your own additional clauses to your own clause library and use them as you see fit.

Experienced private client solicitors developed our clauses with input from leading academics and other practitioners. They have been reviewed and refined over 25 years, considering our user feedback. The clauses are regularly updated to take into account law changes and best practice development.

You can create extra paragraphs and save these in the system to put into documents. You can also edit any document using the controlled editing function.

Arken currently creates documents for England and Wales. We do have solutions for other territories like Scotland and Australia. We are working on launching Arken for other jurisdictions. Please get in touch if you require a product for a particular jurisdiction.

The number of documents that can be produced each month is dictated by the plan chosen and document allowances cannot be rolled over. However, there is flexibility and users can easily adjust their plan by speaking with their Customer Success Manager as volumes change.  

Yes. This is a separate product. Contact our sales team to learn more.  

Arken.legal was built by lawyers and has the most comprehensive functionality available on the market today. Users can complete Testamentary Trusts, there are 6 levels of distribution and extensive levels of gifting. Inter Vivos Trusts can be added as a bolt on to your Will Writing software subscription. Users can create: Wills, Lasting Powers of Attorney (LPAs), Severance of Joint Tenancy (SJTs), Expression of Wishes (EWs), Expression of Wishes to Guardians (EWGs), Advance Decisions (Ads) and General Powers of Attorney (GPAs). 

Arken’s Will Writing software is available for a monthly fee and is charged for based on the number of documents you would like to produce per month. Please see our pricing page to learn more. 

Clients can have an unlimited number of users; charges are based on the number of documents produced per month. There is no additional charge for additional users to enable you to get all the necessary staff involved to speed up the process. 

Arken.legal’s software is updated in line with the latest legislation, which is managed by our Legal Advisory Board and internal Legal team. Software updates and functionality enhancements are implemented outside of office hours on a regular basis.

Arken provides support through its internal support team, who can be contacted via telephone, email or online chat. 9-5, Monday to Friday.  There are also many how-to videos available 24/7  and training courses that can be booked via the website.  You can read more about our support services here. 

All users will receive comprehensive training and support. There are monthly new user training sessions, which are run live, as well as regular case conundrum sessions which take clients through different scenarios for Will drafting. Advanced training is also available. Visit our training page to find out more. 

Data is stored on Amazon’s Web Servers, one of the leading Cloud service providers on the market for data security, management, and monitoring. 
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