An Offline Option
You can now access an offline version of Arken Professional that will synchronise with your account once you’re back online.
If you conduct regular home or hospital visits where internet connection can be unreliable, you can park the paper, reduce re-keying and miss nothing with fuss-free access to the Arken questionnaire. Download your clients' details into the offline version or add them from scratch, draft on-the-go and synchronise back with Arken Professional when re-connected online. It really is as simple and efficient as that! The intuitive questionnaire ensures nothing is missed
Your instruction takers or consultants can take instructions without them drafting or viewing the final documents. Arken Anywhere collects the data then synchronises with your Arken Professional account so your drafters can generate the documents back at your office. They can view comments from the introducer to fully understand the client's requirements. No need to decipher handwriting or go back-and-forth with paper versions. It is also customisable to your brand
Telephone instruction takers
If you have a team of instruction takers in the office on the phone, then Arken Anywhere is a perfect way to reduce your re-keying and ensuring complete instructions are taken in the first instance. Your telephone agents follow the questionnaire, complete all relevant answers, and send to the drafting team with notes for completion. As it is an intuitive, intelligent solution, only the relevant questions will be available for your instruction taker to ask, making it easier to complete the instructions first time
The benefits of Arken Anywhere
How does it work?
Arken Anywhere licenses can be managed within your Arken Professional profile. Once a licence has been allocated, the user receives a download link and an individual key to access the new solution. Once up and running, depending on their user type, they can add clients, download existing clients and start new documents to take the instructions. Once completed and the user is back with an internet connection, they can select the records to synchronise with Arken Professional. No need to re-key or draft, just complete and download.
If you have separate instruction takers, they can add notes in for the drafter and your business processes can define how much involvement they have in the questionnaire and how much they inform you of their recommendations for the client.
It is customisable to your brand, so for your instruction takers and your clients, it seems as if it is your own product.