Useful Resources

Welcome! This page is packed with helpful resources to guide you in exploring Arken Professional.

Click on the boxes below to explore each area.

If you don’t find the answers you’re looking for here, feel free to reach out. We’re always happy to assist!

Will Writing Software screenshot showing intelligent questionnaire

Top Feature:
Intelligent Questionnaire

With our questionnaire style workflow to support you, drafting simple and complex Wills has never been easier. Dramatically speed up the process with incomplete answer alerts, built-in clauses, and dynamic changes.

  • Only asks relevant questions
  • Automatically adapts questions
  • Alerts you to incomplete answers
Will Drafting software screenshot showing automatic drafting

Top Feature:
Automatic Drafting

As you make choices, your Will, LPA, Expression of Wishes, or other documents automatically update on a dual-screen, allowing you to review as you draft. Plus, the software simultaneously builds a bespoke, client-friendly commentary and cover sheet.

  • Automatic real-time drafting
  • Automatic bespoke client commentary
  • Controlled editing function
illustration of people working in office and chatting

Top Feature:
Document Packs

Offer your clients a comprehensive service with a document pack, including the Will, signing instructions, cover sheet and customised commentary in plain English. Other documents include a copy and draft pack, assets and liabilities report, and a download of the questionnaire as completed for the client, all as pdf files.

  • Automatic document packs
  • Engrossment, copy & draft packs
  • Customise to match your branding

Read The Risk Management Capabilities Brochure

Read more about the full risk management capabilities of Arken Professional. Get into the detail of the product with this list of features that help protect your organisation.

Click Through Tour of Arken Professional

Take a guided tour of Arken Professional using this click through guide. Explore the product in greater detail and find out where all the top features are.

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Your Support Services as an Arken Client

At Arken, we’re serious about service and like to put the client at the heart of everything we do.

We support our customers in a variety of ways:

  • Our team are available via phone, email, or online chat.
  • Telephone – 01732 867 792
  • Email – support@arken.legal
  • Online chat – (bottom right-hand corner of our website)
  • Each client gets a dedicated Customer Success Manager to help with onboarding, training and strategic technology support.
  • Access to over 50+ training videos and product tours

Why not get in touch today with a question?

What Our Clients Say

  • “Following a well-planned and successful implementation, we are delighted to see how the Arken software has enabled us to streamline our approach to Will drafting. We are now producing consistent Wills which use uniform clauses across all of our lawyers. The commentary document which complements the drafted Will is extremely helpful to our customers.”

  • “We did a careful review of available solutions and chose Arken, as it has a very user-friendly and intuitive user experience, helped us with an improvement in our working practices, introduced time efficiencies and facilitated our ability to standardise our processes and mitigate our risks. The support team at Arken are excellent – very responsive and invested time to understand our needs. We had extensive support before and after going live. Arken is very easy to use, the templates are consistent and we have reliable support.” 

  • “Arken is really easy to use and there is a wealth of training and material to help new users. In particular, our Trainee solicitors find the software easy to use and drafting Wills has become a much smoother and more streamlined process. The commentary explaining the Wills really helps our client’s to understand the documents presented to them. In addition, the ability to tailor the clauses and commentaries for the circumstances we often come across makes drafting Wills quicker and more accurate. We have seen the biggest difference in drafting Lasting Powers of Attorney, particularly when drafting multiple documents for clients and/or married couples.”

  • We are undergoing a period of change, presenting numerous opportunities for market consolidation. For the few players who embrace technology, a vast opportunity awaits to capture the market.

  • “The whole team have found the Arken system very easy to use and it is very user friendly. The initial and ongoing support and training provided is excellent. Using the system saves a lot of time on data inputting, especially on the LPA drafting. It produces clear explanatory documents for all our Clients to understand. I would highly recommend the system. 

  • “Arken Professional is the superior product in the market. We’ve used other solutions before, but nothing can compare to its quality, efficiency and flexibility.”

  • Arken is an absolutely fantastic tool. It is extremely easy to use and has helped our practices in Will drafting to a huge extent. I could not be without it now. I would recommend to any legal specialist looking to invest in Will writing software. Very cost effective too.” 

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Integrate for Greater Efficiency

Connect your core systems to enhance data management, operational efficiency and best practice processes. Build the technology eco-system your business needs and wants with Arken’s integrations and open API.

 

Arken's Open API

Arken’s API is an open, REST API. Meaning it allows different software applications to openly communicate with it. Utilise Arken’s API for seamless integrations with Arken Professional – and unleash the power of connecting your software solutions together.

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Co:mentis

In recent years, the need for enhanced due diligence when assessing the mental capacity of clients has been highlighted. Legal professionals will need to submit evidence that due diligence and processes were followed if they are ever challenged at a later date. Find out more how we can help you have an auditable outcome – for every client.

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Proclaim

Is Proclaim your Case Management Solution? Integrate Arken Professional, Arken’s Will Writing Software with Proclaim to significantly reduce time spent re-keying data and enhance productivity. Start the case in Proclaim, open Arken from Proclaim with the client already set up, and save your document back to Proclaim once it is completed!

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Clio

If you are using Clio as your legal case management provider, any client data you create in Clio can transfer through to Arken. This includes your clients name, date of birth, address, partner details and contact details. Matter references are synched and any client details that are updated in Clio, flow through to Arken too. Saving re-keying and improving productivity.

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Exizent

Exizent was founded on the belief that bereavement should be easier for everyone to deal with. Since 2019 it has become the industry platform for professionals involved with managing the bereavement process – connecting the data, services, and network of people involved to improve the experience for everybody.

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Beyond Encryption

Beyond Encryption’s secure email solution, Mailock, is now available to Arken customers. As a legal services provider you will no doubt handle a significant amount of sensitive data on a daily basis. Be confident in your data security processes with Mailock, an essential solution to protect client data and your business.

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BePrepared

Arken Vault, powered by BePrepared, gives you an instant solution for handling your clients digital assets, while also saving you hundreds of hours per year on email, automating client referrals & making you stand out amongst other estate planners.

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Tikit (known as Partner for Windows)

If you use the practice and case management system, P4W (previously known as Tikit), you can now benefit from its integration with Arken Professional. You can push data from P4W into Arken Professional, streamlining workflows and processes and enhancing efficiency. You can also save documents back into Tikit to help improve version control and document management.

Learn More

The National Will Register

Arken Professional integrates with The National Will Register, so you can register the details of your clients’ Wills on their system with the click of a button. This ensures all your Wills are traceable at the time they are needed and your client’s latest wishes are easily sourced on a publicly available register.

Learn More
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Feedback and Idea Sharing

We’re always happy to take feedback from our clients about product enhancements and improvements. If you want to make a suggestion, please feel that you can via:

  • Our support team, by emailing support@arken.legal
  • Your Customer Success Manager

 

Once you have submitted your feedback our team will review its feasibility, and a support ticket will be raised. It will be passed to our product team who will schedule it for the development team. Your support team and Customer Success Manager have access to the schedule and can keep you updated on progress.

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Terms & Conditions

Follow the links below to read the terms of use for Arken Professional, our data security statement, our data protection policy and more.

 

For the terms and conditions for all our products, please follow this link.

Reach Out to Us With Further Questions

If we haven’t answered all the questions you have, feel free to reach out to us.