Useful Resources
Welcome! This page is packed with helpful resources to guide you in exploring Arken Professional.
Click on the boxes below to explore each area.
If you don’t find the answers you’re looking for here, feel free to reach out. We’re always happy to assist!
Top Feature:
Intelligent Questionnaire
With our questionnaire style workflow to support you, drafting simple and complex Wills has never been easier. Dramatically speed up the process with incomplete answer alerts, built-in clauses, and dynamic changes.
- Only asks relevant questions
- Automatically adapts questions
- Alerts you to incomplete answers
Top Feature:
Automatic Drafting
As you make choices, your Will, LPA, Expression of Wishes, or other documents automatically update on a dual-screen, allowing you to review as you draft. Plus, the software simultaneously builds a bespoke, client-friendly commentary and cover sheet.
- Automatic real-time drafting
- Automatic bespoke client commentary
- Controlled editing function
Top Feature:
Document Packs
Offer your clients a comprehensive service with a document pack, including the Will, signing instructions, cover sheet and customised commentary in plain English. Other documents include a copy and draft pack, assets and liabilities report, and a download of the questionnaire as completed for the client, all as pdf files.
- Automatic document packs
- Engrossment, copy & draft packs
- Customise to match your branding
Top Feature:
Arken's legal Advisory Board
Legal expertise has been the backbone of Arken’s software since 1992, shaping product development and maintaining our professional standards.
Our Legal Advisory Board, made up of highly experienced legal professionals, ensure our software upholds legal best practices and keeps precedents up to date.
Read The Risk Management Capabilities Brochure
Read more about the full risk management capabilities of Arken Professional. Get into the detail of the product with this list of features that help protect your organisation.
Click Through Tour of Arken Professional
Take a guided tour of Arken Professional using this click through guide. Explore the product in greater detail and find out where all the top features are.
Your Support Services as an Arken Client
At Arken, we’re serious about service and like to put the client at the heart of everything we do.
We support our customers in a variety of ways:
- Our team are available via phone, email, or online chat.
- Telephone – 01732 867 792
- Email – support@arken.legal
- Online chat – (bottom right-hand corner of our website)
- Each client gets a dedicated Customer Success Manager to help with onboarding, training and strategic technology support.
- Access to over 50+ training videos and product tours
Why not get in touch today with a question?
Integrate for Greater Efficiency
Connect your core systems to enhance data management, operational efficiency and best practice processes. Build the technology eco-system your business needs and wants with Arken’s integrations and open API.
Arken's Open API
Arken’s API is an open, REST API. Meaning it allows different software applications to openly communicate with it. Utilise Arken’s API for seamless integrations with Arken Professional – and unleash the power of connecting your software solutions together.
Co:mentis
In recent years, the need for enhanced due diligence when assessing the mental capacity of clients has been highlighted. Legal professionals will need to submit evidence that due diligence and processes were followed if they are ever challenged at a later date. Find out more how we can help you have an auditable outcome – for every client.
Proclaim
Is Proclaim your Case Management Solution? Integrate Arken Professional, Arken’s Will Writing Software with Proclaim to significantly reduce time spent re-keying data and enhance productivity. Start the case in Proclaim, open Arken from Proclaim with the client already set up, and save your document back to Proclaim once it is completed!
Clio
If you are using Clio as your legal case management provider, any client data you create in Clio can transfer through to Arken. This includes your clients name, date of birth, address, partner details and contact details. Matter references are synched and any client details that are updated in Clio, flow through to Arken too. Saving re-keying and improving productivity.
Exizent
Exizent was founded on the belief that bereavement should be easier for everyone to deal with. Since 2019 it has become the industry platform for professionals involved with managing the bereavement process – connecting the data, services, and network of people involved to improve the experience for everybody.
Beyond Encryption
Beyond Encryption’s secure email solution, Mailock, is now available to Arken customers. As a legal services provider you will no doubt handle a significant amount of sensitive data on a daily basis. Be confident in your data security processes with Mailock, an essential solution to protect client data and your business.
BePrepared
Arken Vault, powered by BePrepared, gives you an instant solution for handling your clients digital assets, while also saving you hundreds of hours per year on email, automating client referrals & making you stand out amongst other estate planners.
Tikit (known as Partner for Windows)
If you use the practice and case management system, P4W (previously known as Tikit), you can now benefit from its integration with Arken Professional. You can push data from P4W into Arken Professional, streamlining workflows and processes and enhancing efficiency. You can also save documents back into Tikit to help improve version control and document management.
The National Will Register
Arken Professional integrates with The National Will Register, so you can register the details of your clients’ Wills on their system with the click of a button. This ensures all your Wills are traceable at the time they are needed and your client’s latest wishes are easily sourced on a publicly available register.
Feedback and Idea Sharing
We’re always happy to take feedback from our clients about product enhancements and improvements. If you want to make a suggestion, please feel that you can via:
- Our support team, by emailing support@arken.legal
- Your Customer Success Manager
Once you have submitted your feedback our team will review its feasibility, and a support ticket will be raised. It will be passed to our product team who will schedule it for the development team. Your support team and Customer Success Manager have access to the schedule and can keep you updated on progress.
Terms & Conditions
Follow the links below to read the terms of use for Arken Professional, our data security statement, our data protection policy and more.
For the terms and conditions for all our products, please follow this link.
Reach Out to Us With Further Questions
If we haven’t answered all the questions you have, feel free to reach out to us.